Hi Gregory:
Your reply is much appreciated. However I have tried userID 'SAP*' with the password 'Appl1ance' as well with my own password and no luck. Are you on a trial version? As well, are you using SAP GUI or a browser? I'm using a browser although I'm fairly certain that wouldn't make a difference.
I can't figure it out. I've tried so many things I can't imagine what I'm missing. Any other suggestions? I'm wondering if I can call SAP for some basic support?