Hi Ravi,
thanks a lot for your prompt response. What I mean to say is that there was an email addres in the customer master data and I took the folowing actions:
- request correspondence
- preview correspondence
- after previewing i click the back arrow to come back to fbl5n screen but i had a pop up with the customer email adress and and choice between yes and no button and i choosed no.
could you please advise?
many thanks
Cecile