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Re: What does "Relation Type" mean?

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Hi

 

Let me share some more information from a test case:

 

IrecDocFlow.JPG

 

Relation Type

  • Next Document means that the transaction has been created as follow up of the interaction record (VONA)
  • Process means that the transaction has been created as dependent business transaction during the customer interaction (INTA)
  • Participant in communication process (INTO) means that it has been touched or created during a customer interaction

 

This is actually the docflow of the interaction record. If you want to see some more technical information, you can user report CRM_ORDER_READ and check structure ET_DOC_FLOW.

 

Best Regards,
Sigrid


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