Dear Krishna
for KPRO etc. Please check the "many" documents on SAP help etc. on this
You need to pay attention of you use "archives". This is all very "down" on SAP set up level. Anything must be up and running.
Short story is: SAP is creating only a "link" to a document. in SAP DMS there is no document any more. We have seen some authorizations issues her ein the past during SAP upgardes
I can not "fully" remember the story but: for IBD documents: they can be in "DMS", and "SBRs" in KPRO (etc. So it is potentially possible that it works by "case",
If it is authoroization then there is no ! good chance that you will find this using su53. Here you must dig "deeper"
KPRO instalaliton (and story) ist discussed here (not often in the last months). BUt story is exaplained in SAP IMG etc.
C.B.