Thanks Marc and Antoine,
Those links were helpful but I was hoping for something that went into a bit more detail on what was done and what the benefits were.
A colleague of mine here in New Zealand has referred to a case study based on KXEN InfiniteInsight and the U.S. retailer Macys. He claims to have read it several years ago and said he recalls that it was very detailed. Has anyone seen this case study? I've spent a couple of hours searching for it online and on SAP sites but can't find anything similar to what my colleague described.
Thanks again for your help.
Andrew.